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Top-quality hospitality & Guest Journey services using e.g. WhatsApp to enhance communication with guests. Advanced automation ensures exceptional experiences.

SmarHotel is committed to providing high-quality services to guests staying in hotels or apartments. We use, among others, WhatsApp as a main channel to facilitate communication between property and their guests. The company’s advanced automation and organization systems ensure that guests receive top-notch service throughout their stay. From the moment guests book their stay, SmarHotel is there to assist them with every aspect of their journey

The benefits of using SmartHotel with Guesty

  • Full checkin automation (3x faster checkin process) and instant Messaging communication functionalities (# of calls decrease up to 60%)
  • Fully customisable Guest Area (all info your Guest require prior, during and after their stay)
  • Upselling via Mass Messaging using text, WatsApp and email channels

Integration Features

  • Listings and reservations will be updated at SmartHotel
  • Communications happening at SmartHotel will be available in Guesty as well