The AI support platform for guest-focused teams. Unify your communication channels, automate your messaging, build a knowledge base that grows with you.
Guest support is complex, with needs far beyond what typical support tools can handle.
Conventional support platforms, built for other industries, often overlook the complexities of property management. Teams have been forced to navigate a scattered toolset—one for ticketing, another for customer success, and yet another for channel management, leading to inefficiencies and disjointed service.
HostAI was born from this gap in the market—a gap where general support tools have overlooked real estate’s unique needs in favor of e-commerce and generic customer service models.
The benefits of using Host.AI with Guesty
- Create a company knowledge base to Automate your guest messaging
- Unify support across OTAs, WhatsApp Business, Email, SMS, Calls and website chat widgets
- Automatically create tasks for your team based on guest messages and reviews
Integration Features
- Listing Information – Programs Host.AI to know the ins and outs of your property
- Calendar Information – Provides accurate information so Host.AI can respond correctly
- Communication – Allows Host.AI to automate your responses