End-to-end guest management system helping hosts digitize their property, upsell services and personalize communication with guests, without compromising personal touch
Duve is revolutionizing guest experience by offering a truly personalized guest experience suite. Duve helps hoteliers create a tailored and digital journey for each and every guest – from online check-in flows that meet the exact needs of each guest, to a web-based guest app with relevant content in the guests’ native language, to personalized upsells that increase revenue potential and satisfaction of each guest. By partnering with more than 150 integration partners, across all major PMS’s, OTA’s, PSP’s, Digital Key providers and 3rd-party vendors, Duve helps transform the way guest experience is provided at thousands of hotels or vacation rentals around the world.
The benefits of using Duve with Guesty
- Automated Operations and Improved Guest Experience: Duve provides your guests with everything they need at their fingertips to ensure the highest level of guest satisfaction and to ensure that your staff focuses on giving guests a truly personalized experience
- Revenue Optimization and Upsell tracking: With live availability updates received from Guesty, Duve will be able to automatically offer guests early check-in, late check-out or room upgrades, helping you maximize each guest’s potential revenue.
- Upsell options tailored to each guest individual needs, while Duve takes care of updating Guesty system about all orders placed and purchases made.
Integration Features
- Two-way integration between Duve and Guesty – all the reservations are automatically entered for you and enriched with information collected by Duve so you know everything you need about guests arriving at your property
- Guest Communication: Chat with guests via email, chat, SMS, or Whatsapp. All of the communications will be in sync with Guesty’s inbox!
- Online check-in, personalized upselling or guest profiling: all your most relevant information collected and in sync. Richer guest profiles automatically populated in Guesty to ensure you offer your guest a personalized, profile-based experience.