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AI-powered guest engagement via virtual concierge web app, in-property Alexa devices w/special capabilities, and AI-powered messaging. Enhancing guest experiences and host efficiency.

AIPEX is a comprehensive AI guest engagement platform for Guesty, offering three solutions in one:
1) An AI Concierge mobile web app for guest’s phones (w/support for 30+ languages),
2) Special In-property AIexa devices for interactive, voice-controlled experiences and digital signage, and
3) AI-powered messaging for instant, automated guest communication. Benefits include reduced staff load, optimized turnovers, increased revenue, and enhanced guest satisfaction.

The benefits of using AIPEX with Guesty

  • Automate Operations and Reduce Staff Load: Streamline guest inquiries, automate communication, and optimize turnovers to reduce manual workload.
  • Increase Revenue and Occupancy: Use AI to offer extended stays, fill gap nights, and encourage repeat bookings.
  • Enhance guest satisfaction: Empower and delight travelers with self-help tools. Knowledge is power to create amazing hassle-free trips.

Integration Features

  • Calendar and Listing Data: Detailed Guesty listing info like descriptions, amenities and reservations are synchronized to enabled advanced features.
  • Guesty Custom Fields: Reservations are populated with unique AI-Concierge links, which can be shared automatically in guest’s pre-arrival information.
  • Unified Inbox Control: All messaging is managed in Guesty’s inbox with AI-generated replies based on property details and local knowledge.
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