2400% Growth in half the time: How Guesty took an Athens based property management company to the next level

Meet Toni

Toni Smit got into the Airbnb business in Athens, Greece at the tail end of 2016, and was hooked. However, after acquiring and managing four properties it became clear that he did not have the resources to scale his company.

The Problem

More Properties = More Hours

“I knew the complexity of communication would increase with every additional property,” said Toni. “There simply wouldn’t be enough time in the day to give each guest and prospective guest the personal attention that was needed to sustain a reputable business. Check-ins and check-outs in particular were eating up a lot of valuable time.”

Determined to replicate the success he’d enjoyed with his original rentals, Toni began the hunt for a property management software that could limit the daily hours he’d spend tending to tedious operations.

The Solution

Using Guesty to Streamline Operations

In early 2017, Toni found Guesty and never looked back.

Guesty’s time-saving features, including a Unified Inbox that consolidates all guest communication and tools that automate many of the management processes, spoke directly to Toni’s needs and cut his time spent on simple, but important tasks by as much as 50%.

The customizable options for automating check-in and check-out operations are also a favorite of his, as this was a particularly time-consuming task that stood in the way of Toni scaling his business.

The Results

100 Rentals and Growing

Guesty’s features allowed Toni’s team to work efficiently, eliminating the expense of hiring additional staff as his business expanded.

With the time and efficiency he gained by incorporating Guesty’s software into his business model, Toni has been able to substantially grow his property portfolio from 4 to 100 properties in the historical city center of Athens.