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Inflation and your hospitality business: all you need to know

Navigating inflation and increased costs is a significant challenge for businesses in the hospitality industry. To do it successfully, you must know the strategies and best practices available to help you manage financial pressures effectively, as well as the property management software that can help you. 

In this article, we cover what inflation means to businesses like yours and give some tips and ideas for effectively dealing with the current recession, which has been in effect for almost two years.

man stressed looking at bills

Understanding inflation in the hospitality industry

Inflation impacts the hospitality industry by increasing the costs of goods and services. That includes food and beverage supplies, energy, labor, and maintenance. Rising prices can squeeze profit margins, making it crucial for businesses to understand and adapt to these changes.

Some of the key drivers of inflation in this industry include:

  • Supply chain disruptions: Global events (like the 2020 pandemic) have led to disruptions in supply chains, causing price hikes in essential commodities.
  • Labor shortages: A tight labor market has driven up wages, increasing operational costs.
  • Energy prices: Fluctuations in energy prices directly affect the operational costs of hotels and short-term rental properties.

How to make strategic price adjustments

To cope with rising costs, you need to make careful price adjustments, but this must be done strategically to avoid alienating customers. Here are some tips to keep in mind before you raise your prices:

  • Analyze any customer data you already have from your vacation rental management software. This lets you understand what they value most and adjust prices accordingly.
  • Implement gradual price increases to avoid a sudden shock to potential guests.
  • Enhance the value of your property to justify the increased prices, like adding more amenities or offering unique experiences.

You can also employ more cost-control measures to keep your overheads down, like investing in energy-efficient technologies to reduce utility bills, reducing food waste and optimizing inventory management, and using technology for automation and efficiency, reducing labor costs.

little girl doing crafts

When the going gets tough, the tough diversify

Diversifying revenue streams can help you handle the impact of inflation by providing you with alternative income sources. Consider opening up your space for events, like conferences, weddings, and workshops, or collaborating with local businesses or artists to offer unique experiences or products. Additionally, loyalty programs are a great way to encourage repeat business and generate stable revenue.

Using vacation rental management software to keep your business going

Technology can play a pivotal role in reducing operational costs and improving efficiency. Implementing automation in areas like reservation systems, check-in/check-out processes, and inventory management can take care of many manual tasks you’d otherwise need to hire a person to do for you. Use the data analytics you get from your property management software to optimize pricing, inventory, and marketing strategies. That way, you can be more efficient and reduce waste. 

Another tip to handle increased costs is investing in smart energy management systems. They may cost you a little initially, but they’ll go a long way to controlling and reducing energy consumption.

Check your local government support policies

You’d be surprised at how many government support programs exist that you may not have been aware of. These are helpful in providing financial relief and support when times are tough. Be sure to explore tax incentives or rebates for energy-efficient investments, as well as government grants or loans for small businesses in the hospitality industry. It’s also a good idea to engage in policy advocacy so that you have your say in how the future of the property management industry is shaped.

Future proof your hospitality business

Inflation and increased costs pose significant challenges for the short-term rental industry. However, by making strategic price adjustments, controlling costs, diversifying revenue streams, leveraging technology, and utilizing government support businesses like yours can navigate these successfully. The key is to stay adaptable, innovative, and customer-focused in these ever-changing economic times.

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