COVID-19 was the catalyst for accelerated tech adoption in the short-term rental ecosystem. In response, we hosted a virtual event to discuss how property management companies learned to rely on solutions to automate processes and support lean teams, and how changes in guest expectations turned contactless technology from a nice-to-have to a must-have.
During the event, our special guests from the short-term rental space including Autohost, Occupied, and TurnoverBnb shared their best practices for remaining competitive, and their thoughts on the continuation of the current tech boom we are in. They provided examples of how property management companies can scale their business and provide top-notch guest experiences through using guest screening solutions, outsourcing cleaning operations, and much more.
We rounded off the event with a panel discussion and an interactive Q&A session featuring questions submitted by our audience.
For more strategies and resources to help your hospitality business navigate new guest expectations, take a look at our Guestyversity page. Thank you everyone for joining and we look forward to seeing you at our upcoming events!