The Guesty advantage
Unlock your growth potential with Guesty
Data tells the story. Our analysis of 724 U.S. property managers who switched to Guesty between 2022 and 2024 revealed impressive performance improvements in both average daily rate (ADR) and occupancy levels. On average, our users expanded their property portfolios by 24.6%.
Occupancy and income increase
Average property growth
Switching to Guesty can also help you grow your portfolio. On average, our users grew their properties by 24.6% .
Sample of 724 US-based customers with less than 20 listings, onboarded to Guesty in 2022-2024, excluding high end luxury properties. The sample of users are hosts/PMCs who migrated from Lodgify, Hostaway, Hostfully, iGMS, Tokeet, Airbnb-only, into Guesty Pro.
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Guesty vs OwnerRez
While OwnerRez provides fundamental tools for individual hosts and small managers, Guesty delivers an enterprise-grade platform that adapts to businesses at any growth stage. Let's examine how these solutions compare across essential areas including interface design, automation capabilities, scalability, and operational effectiveness.
The main differences between these solutions
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Guesty
Guestydelivers enterprise-grade technology with comprehensive automation, advanced revenue management, and scalable solutions for property managers of all sizes.
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OwnerRez
OwnerRez OwnerRez provides basic functionality for smaller property managers, with a legacy interface and limited automation capabilities.
A comprehensive feature comparison
Guesty vs OwnerRez
While both platforms provide core functionality for short-term rental management, a detailed examination shows clear distinctions in capabilities and feature sophistication.
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Channel manager | 60 channels | 23 channels |
Direct booking | ||
Real-time sync | ||
Multi-calendar | ||
Unified inbox | ||
Automated messages | ||
Open API | ||
Rental agreement with e-signature | ||
CRM | ||
Trust accounting | ||
User roles and permissions | ||
Automated reviews | ||
Reporting tools | ||
Task automation | ||
Guest screening tools | ||
Owners portal | ||
Advanced analytics | ||
Mobile app | Basic | |
Guest app | ||
Multi-unit management | ||
Group reservations | ||
Coupons and promotions | ||
24/7 guest communication services | ||
Locks manager | ||
Brand management | ||
Liability insurance | ||
Funding solution | ||
Rate plans | ||
Damage protection | ||
Workflows | ||
Dynamic pricing | ||
WhatsApp & SMS messaging | ||
AI-powered messaging | Native solution tailored for hospitality | |
Advanced lead management | Native solution and third-party payment processing | |
Marketplace partners | 200+ | 100+ |
Payment processor | Native solution and third-party payment processing | Only third-party solutions |
Guesty at a glance
Powered by an industry-leading R&D team of 250 professionals and on-the-ground experts, Guesty continuously evolves with new features released almost daily—approximately 70% inspired by direct customer feedback.
Reviewed by independent sources
Core feature differences between Guesty and OwnerRez
Here’s how Guesty and OwnerRez compare on essential property management features
Multi-unit management and scaling
Guesty's sophisticated multi-unit management capabilities enable property managers to efficiently handle complex portfolios. The platform provides comprehensive tools for managing buildings, units, and amenities at scale, with automated workflows that streamline operations across properties.
OwnerRez's outdated interface struggles with multi-property management, forcing users to navigate through cumbersome menus and repetitive processes when managing multiple listings. This legacy design significantly hinders efficiency for growing portfolios.
Revenue management
Guesty's advanced revenue management system employs dynamic pricing algorithms and market intelligence to optimize rates and maximize revenue. The platform provides detailed competitive analysis, demand forecasting, and automated price adjustments based on multiple factors.
OwnerRez relies on third-party integrations for dynamic pricing, lacking native revenue optimization tools. Without built-in market analytics, users must manually coordinate between platforms to implement competitive pricing strategies.
User experience and interface
Guesty offers an intuitive, modern interface with customizable dashboards and streamlined workflows that minimize training requirements. The platform's design follows contemporary UX principles, enabling quick adoption and efficient daily operations.
OwnerRez presents a dated, complex interface with confusing navigation paths and excessive clicks for routine tasks. New users face steep learning curves, and even experienced managers struggle with inefficient workflows that consume valuable time.
Guest communication and experience
Guesty provides comprehensive guest management tools including automated messaging, digital guidebooks, upselling opportunities, and a branded guest portal for seamless check-in and service requests.
OwnerRez lacks a guest portal, offers minimal guest experience features, and provides no effective solution for managing group bookings. These limitations significantly restrict property managers' ability to deliver modern, contactless experiences that today's travelers expect.
Automation capabilities
Guesty's extensive automation tools handle routine tasks from messaging to maintenance requests, dramatically reducing manual workload. The platform's AI-powered features continuously learn from operations to suggest further efficiency improvements.
OwnerRez requires substantial manual intervention for most operational processes. With no AI capabilities and minimal automation options, property managers must dedicate significant time to routine tasks that could otherwise be automated.
Comprehensive guide
How to choose a property management software for your vacation rental business
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1. Define your business needs
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Clarify what your operation requires
Do you list properties on platforms like Airbnb, Vrbo, Expedia, or Booking.com? Are you looking to drive direct bookings with tools like a website builder, integrated payment processing, or dynamic pricing optimization?
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Assess your scale
Are you managing a single property, multiple rentals, or a larger business? While Guesty accommodates property managers of any size, from single units to portfolios of thousands, Smoobu typically serves smaller vacation rental operations more effectively.
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2. Core features to look for
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Channel Manager
Ensure the software can connect seamlessly with booking platforms like Google Vacation Rentals and other OTAs. The more connectable platforms, the wider your reach.
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Direct booking capabilities
Direct booking tools, customizable templates, and SEO optimization features are essential for reducing OTA dependency and driving direct revenue. Look for advanced capabilities that boost direct bookings, such as robust CRM systems and marketing tools that help secure repeat guests.
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Unified inbox & guest communication
Outstanding reviews depend on prompt guest communication. Select a PMS offering a comprehensive messaging platform that incorporates various communication channels, including SMS, email, and WhatsApp integration for seamless guest interaction.
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Task management
Look for features that automate daily workflows. Essential capabilities should include automated check-in processes, housekeeping management, maintenance scheduling, and smart team task distribution.
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Payment processing
Choose a PMS with a hospitality-focused native payment system for optimal direct booking management. Ensure integration support with established payment processors like Stripe for flexible transaction handling.
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Dynamic pricing
Dynamic pricing engines use AI and real-time market data to optimize your rates, balancing occupancy levels with maximum revenue potential.
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Multi-unit support
Manage multiple units effortlessly with unified calendar controls. Update settings across all properties at once while maintaining the ability to customize individual units as needed.
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3. Usability and customization
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Ease of use
Choose software with a straightforward interface to ensure your team can quickly adapt.
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Customizable templates and widgets
Customization features let you create a uniquely branded experience, particularly for your direct booking channel.
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Mobile app compatibility
Management on the go is crucial, so ensure the software supports both iOS and Android devices.
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Smart features
Seek platforms that offer advanced communication tools, such as built-in WhatsApp and SMS capabilities, along with e-signature functionality to simplify contract management.
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4. Integration and automation
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API access
Make sure the platform integrates seamlessly with your existing systems and third-party tools to boost functionality. Larger property management businesses, in particular, gain value from Open API access for developing custom solutions.
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Automate routine tasks
Automation of guest communications, booking management, and payment processing saves valuable time.
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5. Advanced features
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Streamlined operations
Consider comprehensive solutions that provide complete management functionality. Guesty delivers an all-in-one platform that eliminates the need for supplementary tools.
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SEO and marketing
Look for features to boost visibility on platforms like Google Vacation Rentals and grow direct bookings.
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Customer support
Dependable 24/7 support across various communication channels helps you efficiently resolve any issues.
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6. Consider additional factors
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Scalability
Choose software that adapts as your business grows, with options for higher-tier plans and enterprise features.
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Pricing
Balance costs against the features offered to find the best value for your specific needs.
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Onboarding support
A streamlined onboarding process and comprehensive training resources help your team adopt the software with ease.
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Real users, real reviews