Get started
Guesty vs Hospitable: 2025 Mega Showdown

Guesty drives up bookings and average nightly rates

Guesty and Hospitable both offer a range of features for automating and optimizing operations, however the amount and sophistication of Guesty’s features make it superior for professional hosts. In fact, a recent study of short-term rental managers who onboarded to Guesty showed an increase in average daily rate (ADR) and occupancy rates within the first year. If you’re a short-term rental manager looking to grow, it’s important to look deeply into the capabilities of the PMS you choose to understand whether it will provide a suitable long-term solution to boost revenue and enable growth. Guesty and Hospitable provide tools for automating and streamlining operations, but Guesty’s more robust and advanced features make it the superior choice for professional hosts. A recent study found that short-term rental managers who switched to Guesty saw increased average daily rate (ADR) and occupancy within the first year.

Get started

Are you a Hospitable customer looking to upgrade to Guesty?

Get started

The Guesty effect

Increased profitability

Guesty recently performed a market study of 724 US-based property managers with up to 20 properties that onboarded to Guesty in 2022-2024, as compared to benchmarking data from similar regions and size via AirDNA, KeyData and Transparent. Here is what we found:

Connect to hundreds of distribution channels

Functionality review

Guesty vs Hospitable

Both Hospitable (formerly Smartbnb) and Guesty offer a wide range of features for managing short-term rentals, including AI-powered automations, a direct booking suite, and integrated channel management. 

However, with Guesty these property management software (PMS) functionalities are joined by an industry-leading selection of booking channels and third-party integrations, advanced native features (such as revenue management and owners portal) and add-ons (such as accounting and an embedded dynamic pricing tool) which you won’t find on Hospitable. 

Guesty also offers Guesty Lite, which is a more simple and cheaper solution for smaller businesses with 1-4 listings who need fewer capabilities but would like to benefit from the advanced functionalities of Guesty’s core product and continual innovations

The main differences between these solutions

  • Guesty

    Along with these essential features, Guesty's next level suite of professional tools includes sophisticated automations, advanced revenue management tools and a customizable owner’s portal. Hosts ready to grow their side-hustle need Guesty’s powerful capabilities.

  • Hospitable

    focuses on easy-to-use AI-powered automations, a synchronized calendar, and a direct booking website builder, all geared to help individual hosts with small or mid-sized businesses to simplify and streamline operations.

To summarize, with Hospitable you may be getting an easy-to-use management tool to save time and automate operations, while Guesty goes beyond to provide a full-service suite of professional tools and integrations that enables a synchronized, all-in-one property management and an engine of business growth.

A comprehensive feature comparison

Guesty vs Hospitable

See how Guesty and Hospitable compare on key features for managing your short-term rentals.
Channel manager 60 channels plus API integration to hundreds more 5 channels
Real-time sync
Unified inbox
Multi-calendar
Automated messages
AI-powered messaging
Task automation
Smart locks
Automated reviews
Direct bookings
24/7 guest communication services
Rate plans
CRM/Advanced lead management
Accounting tools
Trust accounting
Brand management
Group reservations
Owners portal
Coupons and promotions For direct bookings only
Damage protection Integration with Superhog
Guest screening tools Via integration with Autohost
Check-in form Native online check-in form
Workflows Advanced automations- custom workflows & smart pricing Basic automations - messaging, tasks, reviews & payments
Housekeeping & Maintenance Advanced Basic
Dynamic pricing Fully embedded AI-driven solution, plus partner integrations No native solution, partner integrations only
Multi-unit management Flexible, complex management including sub-unit editing Parent-child property setup for duplexes and triplexes
Payment processor Native solution and partner integrations No native solution, partner integrations only
Reporting tools & analytics Robust reporting with advanced analytics and forecasting Limited analytics and reporting
Marketplace 200+ integrations 40+ integrations

  • Guesty

    offers a more comprehensive solution featuring AI-powered communication and revenue optimization tools, team management capabilities, advanced reporting, and integrations to support better efficiency and financial results.

  • Hospitable

    offers time-saving tools such as AI-powered guest communication and automation tools, a unified inbox, a channel manager with integrations to 5 channels and a direct booking website - making it a suitable solution for individual hosts seeking to simplify their operations.

To summarize, Guesty is the more suitable choice for individual hosts and property management companies seeking advanced operational optimization, customization, and scalability, backed by innovative technology.

Guesty at a glance

With an industry-leading R&D team of 250, as well as a team of experts on the ground, Guesty releases new features almost daily, with ~70% of enhancements based directly on customer feedback.

500K Listings managed
200+ Features and direct integrations
16 Offices worldwide

“We started Beckon Homes with one single property, and today we have about 80, with another 10 to 15 in various stages of onboarding.”

Beckon Homes

Reviewed by independent sources

The main distinction between Guesty and Hospitable is that

Guesty is a robust platform designed for professional hosts and property managers looking to increase occupancy, drive higher revenue per listing, and streamline and scale their business operations.

Let’s have a closer look at some of the differences:

Guesty’s Channel Manager connects with many more booking channels

Guesty channel manager supports 60 booking channels through direct integrations all with best-in-class connectivity, as well as hundreds of additional channels through Guesty’s Channel API.

Hospitable supports integrations with only a few of the major booking platforms including Airbnb, Vrbo, Booking.com, Agoda, as well as Google VR.

Advanced automations to empower efficiency

Guesty offers next-level AI-powered automations for more comprehensive solutions, including guest communications, reviews and task management as well as revenue management such as smart rules for dynamic pricing, post-task completion automation, and compliant accounting.

Hospitable provides basic workflows via AI-powered automations for guest messaging, reviews and task notification.

Advanced automations to empower efficiency

Guesty offers next-level AI-powered automations for more comprehensive solutions, including guest communications, reviews and task management as well as revenue management such as smart rules for dynamic pricing, post-task completion automation, and compliant accounting.

Hospitable provides basic workflows via AI-powered automations for guest messaging, reviews and task notification.

Embedded financial and analytics tools

Guesty offers advanced embedded accounting and analytics tools to centralize all of your operations into one, streamlined solution including in-house payment processing, dynamic pricing, robust accounting, reporting tools, and advanced analytics.

Hospitable only enables you to integrate with payment processing solutions such as Stripe and PayPal and offers basic metrics on reservations, Airbnb reviews, tasks, and taxes.

Guesty’s advanced CRM drives more bookings

Guesty embedded CRM and partner integrations (such as Mailchimp) allow you to collect and consolidate all guest and lead data to personalize the guest experience, win repeat bookings, and enable smarter, data-driven decision-making.

Hospitable integrates with Mailchimp for email marketing automations, but does not offer a CRM or lead management capabilities.

Advanced customization & flexibility

Guesty provides a higher level of customization and control, allowing property managers to tailor the platform to their specific needs. This includes custom workflows, advanced reporting, and extensive configuration options for pricing, availability, and communication.

Hospitable offers a high degree of automation and customization in terms of guest messaging, templates, and task management. However, it is generally less customizable in terms of its core features.

Guesty is the best choice for property managers seeking a feature-rich, scalable platform.

It goes beyond basic automation to efficiently manage all aspects of their short-term rental business today and in the future.

PMS essentials

How Guesty and Hospitable differ

Beyond a price tag or a feature list, there are many other considerations to keep in mind when choosing a PMS. Switching over at a later stage can be a challenge so it’s important to think ahead and consider whether today’s solution will continue to fit your needs as you grow.

  • Built for professionals

    Guesty provides professional hosts and property managers with all-in-one tools to streamline operations, boost bookings and revenue, and enhance guest experiences. Guesty Lite supports growth and scalability for smaller portfolios of 1-4 properties, while Guesty Pro offers advanced, industry-leading customizable solutions for larger operations.
    Hospitable targets individual hosts and small property managers, offering simplicity and automation but may lack the depth needed for businesses aiming to scale and stay competitive.

  • Innovation

    Guesty’s R&D team of over 250 consistently releases new features, almost daily,  70% of which are based on customer feedback. With over $410M raised, Guesty offers a versatile, user-friendly, end-to-end solution for properties of all sizes. Its extensive range of native tools creates a seamless user experience, unmatched in the industry. In contrast, Hospitable has a smaller scope, relying on third-party partners for additional functionality, which can lead to technical friction and integration challenges.

  • Pricing

    Hospitable offers three different packages – Host, Professional and Mogul – each with a flat starting rate that increases with additional active properties. Guesty offers Lite, Pro, and Enterprise packages with a per-listing monthly rate as well, but also offers hosts with 1–3 listings the option of a $9/month + commission package. This package is especially beneficial for hosts who are just getting started, as it keeps costs low in the off-season.

Comprehensive guide

Selecting the right property management software for your short-term rental business

  • 1. Define your business needs

    • Evaluate core needs

      Which booking platforms matter most to your business – are you focused on major sites like Airbnb and Booking.com, or do you need broader reach? Consider whether features like a custom booking website, integrated payments, and smart pricing tools align with your goals.

    • Determine size and scale

      Consider your portfolio size and growth plans. While platforms like Guesty accommodate everything from single properties to large-scale operations, other solutions like Hospitable better serve smaller vacation rental businesses.

  • 2. Essential platform features to look for

    • Channel Manager

      The platform you choose should seamlessly connect with all the leading booking platforms like Airbnb, Booking.com, Vrbo, Expedia, Google Vacation Rentals and Marriott, plus specialty niche marketplaces like Mister B&B and TravelStaytion, maximizing your exposure across diverse audiences.

    • Guest communications and unified inbox

      Outstanding reviews start with responsive communication. Select a platform offering comprehensive messaging options, including email, SMS, and WhatsApp integration for seamless guest engagement.

    • Unified Inbox & Guest Communication

      Achieving consistent great reviews requires being responsive to guest messages. Make sure you choose a PMS with a robust messaging system that enables different forms of communication, including SMS, email, and Whatsapp integration to improve communication.

    • Task Management

      Seek tools that organize daily activities efficiently – from check-ins and housekeeping to maintenance scheduling and staff coordination.

    • Direct booking capability

      Look for robust website creation tools, customizable templates, and search optimization features to build your direct booking, commission-free revenue. Strong CRM capabilities and marketing tools help cultivate repeat guests and reduce OTA dependence.

    • Dynamic Pricing

      AI-powered tools for optimizing rates based on market trends can help you reach the optimal balance of occupancy and revenue.

    • Payment Processing

      For a smooth payment process, choose a platform with built-in hospitality-focused payment solutions while ensuring compatibility with trusted third-party processors like Stripe for flexible payment options.

  • 3. Interface and customization

    • API Access

      An API allows integration with existing systems and additional tools. For larger property management companies, an Open API that allows you to connect custom built tools is especially important.

    • Automate Routine Tasks

      Features like automated guest communication, booking engine management, and payment processing can save you hours each week and drive efficiency for your business.

  • 4. Automation and integration capabilities

    • User experience

      Choose an intuitive platform that minimizes training time and allows for a quick transition. Guesty’s dedicated onboarding specialists help accelerate platform adoption.

    • Mobile app functionality

      Confirm full support across all major mobile platforms – Android, iOS, and Windows for on-the-go management capability.

    • Customizable branding elements

      Seek customizable components such as templates and widgets for creating distinctive booking experiences for your website.

  • 5. Premium advanced features

    • All-in-one management

      Seek comprehensive solutions like Guesty that provide a robust variety of advanced features. Guesty offers all the tools you need to run a successful vacation rental business from one central platform, eliminating the need for multiple separate tools.

    • Digital marketing and SEO

      Prioritize platforms that will improve SEO to gain visibility on Google Vacation Rentals and your direct booking website.  Additionally a CRM tool is essential to promote guest retention and lead management.

    • Customer Support

      Verify availability of round-the-clock support through multiple communication channels to ensure swift assistance if issues come up.

  • 6. Additional considerations

    • Growth potential

      Ensure your chosen platform can scale alongside your business, whether your goals are to professionalize a small business or you aim to require enterprise-level solutions.

    • Price

      Compare pricing models relative to business size and included features.

    • Onboarding Support

      Select a platform offering thorough onboarding assistance for smooth transition.

Real users, real reviews

What users say about Guesty

The Big Question: Which rental property software will you choose?

Guesty and Hospitable both offer automations and integrations to help hosts save time and streamline operations, but Guesty’s features are more extensive. Hospitable is ideal for hosts who prioritize simplicity and cost. Guesty’s constant innovation in developing advanced tools—such as embedded CRM, advanced revenue management tools, and an owners portal—support growth and business efficiency. For hosts managing 1-5 properties, GuestyLite offers a streamlined version of Guesty’s platform, with scalability as your business grows. For those seeking a comprehensive, feature-rich platform to manage all aspects of their business, boost revenue, and enhance guest experience, Guesty is the superior choice.

For the most innovative features, software health, and customer support, get Guesty

Get started
The information provided herein is internal and for informational purposes only. While every effort has been made to ensure the accuracy of the information presented, the competitive landscape is subject to change and may not always reflect the most current data or market conditions. Users are encouraged to verify all data independently before making any decisions based on the content presented herein.